Returns & Exchanges

At Manukora, we stand behind the quality of our Mānuka honey and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day satisfaction guarantee to ensure you have the best experience possible.

1

Initiate Your Request

Contact our customer support team within 30 days of receiving your honey to start the return or exchange process.

2

Provide Order Details

Share your order number and the reason for the return so we can verify your purchase and improve our quality standards.

3

Package Your Item

Securely pack the unused portion of your honey in its original packaging to ensure it arrives safely back at our facility.

4

Receive Refund or Exchange

Once your return is processed, we will issue a full refund to your original payment method or ship out a replacement product immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing